FAQ
Where we answer the questions we hear most often about Unicavilla.
Use the Book button anywhere on the site, or submit a request through our Contact page. A member of our reservations team will confirm availability and details with you directly.
See our Rooms & Suites page for an overview of each room and suite. For specific amenities or requests, our reservations team is happy to help you get in touch.
Yes. The Apartment Residence is designed for longer stays and larger parties, with its own saloon, a fully equipped kitchen and two private bedrooms. Groups of more than two guests are usually best suited to the Apartment Residence.
Yes. Visit our Food & Dining page for our culinary offerings. For event catering, get in touch with our team and we will build a menu around your occasion.
Yes, we host private events and can assist with decoration and catering. Open the Book menu and choose Event Booking, or contact us to discuss your occasion.
We are in Gikondo, Kigali, Rwanda. Use the 'Find us on Google Maps' link in our footer for directions.
A room or suite is 50,000 FRW per night. The Apartment Residence is 150,000 FRW per night, or 700,000 FRW per month for extended stays. Prices are shown with an approximate USD guide, and your final quote — including any long-stay or group adjustment — is always confirmed with you directly.
Free cancellation up to 7 days before arrival. Within 7 days, the first night is charged. Extended apartment stays may have separate terms, confirmed at booking. A refundable security deposit may be requested at check-in.
No smoking indoors, no pets, and no parties in the rooms or apartment (events are welcome and arranged separately). Quiet hours are 8:00 PM to 7:00 AM. Check-in is from 2:00 PM and check-out by 11:00 AM, with earlier or later times on request.
Let us know your preferences when you submit your booking or event enquiry, and our team will do their best to accommodate you.
Call or email us using the details in our footer, message us on WhatsApp using the button on any page, or use the form on our Contact page.
Still have a question?
Feel free to reach out. Our team is on hand to help with reservations, events, and anything else you need to plan your stay.
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