Terms & Conditions

Last updated: September 2026

These terms govern your use of the Unicavilla website and any booking or event enquiry you submit through it. By using this website, you agree to these terms.

Bookings & Enquiries

Requests submitted through this website — for room reservations, event bookings, or general enquiries — are enquiries, not confirmed bookings. A member of our reservations team will contact you directly to confirm availability, pricing, and the details of your stay or event.

Payments

Payment terms, methods, and any deposit requirements will be confirmed directly with you by our reservations team as part of finalizing your booking.

Cancellations & Changes

Cancellation and change policies will be communicated to you at the time your booking is confirmed. Please contact our reservations team if your plans change.

Guest Conduct

We ask all guests to treat our property, staff, and fellow guests with respect. Unicavilla reserves the right to refuse or end a stay in cases of serious misconduct or damage to the property.

Website Content

We make reasonable efforts to keep the information on this website accurate and up to date, but we do not guarantee that it is free of errors or omissions.

Liability

To the extent permitted by law, Unicavilla is not liable for indirect or consequential loss arising from your stay or your use of this website. Nothing in these terms excludes liability that cannot be excluded under Rwandan law.

Governing Law

These terms are governed by the laws of Rwanda.

Contact Us

If you have any questions about these terms, please contact us at info@unicavilla.com or +250 788 507 076.